Contributor I

play:1 working wired but not wirelessly

1 reply
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Hi there :) my Play:1 has been fine playing wirelessly for ages then suddenly disappeared from the app. I have followed all the reconnection app advice and have even reset the Sonos and deleted and reloaded the app. I can get it to work wired but as soon as I remove the Ethernet cable the app can’t fine it. When I do the trusted network it says that the Wi-fi password is accepted and all is fine - then when I remove the wire it disappears?
any help would be greatly appreciated. Thanks.

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G

GuitarSuperstar

Lead Maestro

You could be experiencing WiFi interference:
https://support.sonos.com/s/article/3286?language=en_US

What model router are you using?

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