Hi there my Play:1 has been fine playing wirelessly for ages then suddenly disappeared from the app. I have followed all the reconnection app advice and have even reset the Sonos and deleted and reloaded the app. I can get it to work wired but as soon as I remove the Ethernet cable the app can’t fine it. When I do the trusted network it says that the Wi-fi password is accepted and all is fine - then when I remove the wire it disappears?
any help would be greatly appreciated. Thanks.
play:1 working wired but not wirelessly
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 7
You could be experiencing WiFi interference:
https://support.sonos.com/s/article/3286?language=en_US
What model router are you using?
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.