My play1 and play3 were in use when the play 1 stopped working. The light won’t come on - I tried unplugging and plugging back in. I tried a different play1 power cord but no light. The original power cord worked normally with a different play1. Also, it disappeared from the app. Is my play1 dead? It was weird how it just stopped while music was playing. I’d be appreciative of any suggestions, similar experiences. I have 3 more play1’s and I’d hate to think they’ll be dying 1 by 1. (Sorry for the bad pun)
Answered
Play:1 suddenly stopped working
Best answer by GuitarSuperstar
Try keeping the Play:1 unplugged for a couple of minutes before you plug it back in. If this doesn’t work, I would contact Sonos Support.
As a last resort, you can try resetting the Play:1 by following the steps in this article:
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Try keeping the Play:1 unplugged for a couple of minutes before you plug it back in. If this doesn’t work, I would contact Sonos Support.
As a last resort, you can try resetting the Play:1 by following the steps in this article:
Thanks. I did leave it unplugged several times for quite a while. I’ll check out the article you sent.
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