Skip to main content
Answered

Play:1 speakers increase volume suddenly without any human input

  • April 27, 2023
  • 1 reply
  • 48 views

Forum|alt.badge.img

As per title -  Play:1 speakers increase volume suddenly without any human input.

Can be on spotify or radio.net and suddenly volume increases significantly and remains at the higher level until human intervention.

Only seems to occur once a day - am I missing something?

Best answer by Alex.L

Strange - If you contact Sonos Support with a diagnostic (https://support.sonos.com/en-us/article/submit-diagnostics) they will be able to see from the logs exactly what (iPhone, voice assistant etc) and where from (IP address, Google/Alexa etc) the volume change was triggered

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Alex.L
Forum|alt.badge.img+5
  • Lyricist III
  • Answer
  • April 27, 2023

Strange - If you contact Sonos Support with a diagnostic (https://support.sonos.com/en-us/article/submit-diagnostics) they will be able to see from the logs exactly what (iPhone, voice assistant etc) and where from (IP address, Google/Alexa etc) the volume change was triggered