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Play 1

  • January 24, 2025
  • 2 replies
  • 29 views

I have 6 play 1’s in the house. All were working fine. However one of the Play 1 is appearing in the app but does not produce any sound. Tried Tuning too but no success cause there is just no sound. 

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2 replies

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  • Senior Virtuoso
  • January 24, 2025

Have you tried a power cycle (unplug, wait a minute, plug into power again)? Do not factory reset. What does Sonos support say?


  • Author
  • Contributor I
  • January 24, 2025

Yes have done the power cycle. No change. The Play1 just does not play music though it shows the music waves on the app