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Answered

play 1

  • August 24, 2024
  • 3 replies
  • 76 views

I recently unplugged my play 1 whilst decorating, once I’ve plugged it back in and powered it up it won’t connect to my WiFi and the Sonos app can’t seem to find it I have a weak white flashing light, I’ve done all the troubleshooting but to no avail 

Best answer by buzz

The weak light may indicate an overall hardware issue or simply a degraded LED.

Have you Factory Reset that unit?

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3 replies

buzz
  • August 24, 2024

Temporarily wire the PLAY:1 to the network.


  • Author
  • Contributor II
  • August 24, 2024

I’ve done that several times as I said in my original question I’ve tried everything 


buzz
  • Answer
  • August 24, 2024

The weak light may indicate an overall hardware issue or simply a degraded LED.

Have you Factory Reset that unit?