play 1

3 replies
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I recently unplugged my play 1 whilst decorating, once I’ve plugged it back in and powered it up it won’t connect to my WiFi and the Sonos app can’t seem to find it I have a weak white flashing light, I’ve done all the troubleshooting but to no avail

Unable to connect
Sonos Play:1
Missing Speaker/Room(s)
Flashing white light

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buzzAnswer

Grand Maestro

The weak light may indicate an overall hardware issue or simply a degraded LED.

Have you Factory Reset that unit?

buzz

Grand Maestro

Temporarily wire the PLAY:1 to the network.

Gavin7Author

Contributor II

I’ve done that several times as I said in my original question I’ve tried everything

buzzAnswer

Grand Maestro

The weak light may indicate an overall hardware issue or simply a degraded LED.

Have you Factory Reset that unit?

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