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Contributor I
May 8, 2024
Answered

One SL no longer has power.

Sonos one SL has stopped working, purchased Dec 2022. Troubleshooted by using power cord from the other working One SL and still no power. Was waiting on the 300's for now but was hoping help on this SL for now.

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Ken_Griffiths
May 8, 2024

It’s probably best to just contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to resolve the matter. Who knows, it may still be under warranty, all depending on what your purchase invoice/receipt states.

1 reply

Ken_Griffiths
May 8, 2024

It’s probably best to just contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to resolve the matter. Who knows, it may still be under warranty, all depending on what your purchase invoice/receipt states.