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Answered

One SL kicks out Move

  • December 16, 2024
  • 4 replies
  • 48 views
MichelZ82
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Since a few days I have a problem that I can’t use both Speakers (Move 1 / One SL) at the same time.
I’ve reset both speakers and started the system from scratch, to no avail.

I add the Move, then I add the One SL, as soon as the One SL is added, the Move disappears.
It does not create 2 systems (Switch Systems only shows 1 System).
As soon as I unplug the One SL, the Move is back in the App.

Both speakers show as Online in the Sonos Account.

I guess a recent update created this mess for me?
What can I do?

Thx

Best answer by Stanley_4

Start by insuring they get different IP addresses, add both to your router’s DHCP Settings with static/reserved addresses. You can assign them names there too.

Power down both Sonos, Reboot router and controller, power up Sonos. Try adding them now.

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4 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • Answer
  • December 16, 2024

Start by insuring they get different IP addresses, add both to your router’s DHCP Settings with static/reserved addresses. You can assign them names there too.

Power down both Sonos, Reboot router and controller, power up Sonos. Try adding them now.

    MichelZ82
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    • MichelZ82
    • Author
    • Contributor I
    • December 16, 2024

    I’ve checked my WiFi controller and both speakers have different IP’s.
    It also has worked fine for years now.

    MichelZ82
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    • MichelZ82
    • Author
    • Contributor I
    • December 17, 2024

    I have created a DHCP reservation now and have reset everything again (including the App using App Preferences → Reset App) and setup everything from scratch again.

    This time it seems to have worked.

    I swear the IP’s were not overlapping before (as seen by DHCP) and it had worked for years and years.

    But yeah, I’m glad it works again - thanks

      Stanley_4
      • Stanley_4
      • Lead Maestro
      • December 17, 2024

      I have burned hours trying to see why, all I know is reserving them sometimes helps.

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