Last night I tried for over 2 hours to connect my older play 5 and Play 1’s to my system. I tried the factory reset at least a half dozen times. Plugged them into the Ethernet. Changed the network over a dozen times and absolutely will not connect to my app. I read the older models will not handle the recent updates. And I e read dozens of complaints about this is varios sites and blogs. So does that mean the older models are obsolete? I paid a lot of money for these speakers way back when and this is total nonsense if that’s true. Offering a 15-30% discount to trade them in is also ridiculous. These speakers should connect and last a life time. Sonos is FORCING us to by new speakers. I call this a scam and suggest it may be time to file a class action suit against the company.
Older Sonos Speakers wont connect
No Sonos speakers, save those that were traded in during the three weeks that Sonos was ‘disabling’ speakers, are ‘bricked’. If you have older speakers, they should work with the S1 app, and likely not with the S2 app, although it depends on which speakers we are talking about. All of my PLAY:1s and PLAY:3s work with either S1 or S2., I’m currently running them on S2.
Have you called Sonos Support directly to discuss your issue? It sounds to me like you’re just using the wrong app, and possibly the speakers aren’t properly connected to your network (the BRIDGE should be retired, for instance, and either wire directly to a speaker, or hang the whole system from your WiFi).
Last night I tried for over 2 hours to connect my older play 5 and Play 1’s to my system. I tried the factory reset at least a half dozen times. Plugged them into the Ethernet. Changed the network over a dozen times and absolutely will not connect to my app. I read the older models will not handle the recent updates. And I e read dozens of complaints about this is varios sites and blogs. So does that mean the older models are obsolete? I paid a lot of money for these speakers way back when and this is total nonsense if that’s true. Offering a 15-30% discount to trade them in is also ridiculous. These speakers should connect and last a life time. Sonos is FORCING us to by new speakers. I call this a scam and suggest it may be time to file a class action suit against the company.
Please get facts straight before ranting.
What does “plugged them into the Ethernet” mean?
What does “changed the network” mean?
Are you sure you are factory resetting correctly? What are you doing to reset?
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