Hello Everyone, just bought a new Sonos 300 Era and when opened the sealed box it has scratches on the edge in front. Does anyone have had the same issue?
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Just call Sonos and have them replace it, no reason to keep a damaged unit.
I have a small “scratch” on one of my Era 300s on the top rear panel. A portion of the top grill is also not aligned with the top of the rear panel. I contacted Sonos on Monday. They sent me a prepaid return shipping label, and I have already received the free replacement speaker.
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