new router, cannot find my system

4 replies
242 views

Hey guys,

Just update the fiber internet and have a New rooter.

I follow every step Sonos Tell me to Do to set Up m'y system

I reboot all my Sonos product, i reboot m'y wifi, i split 2.4 and 5 Ghz with different name and IT still doesnt work

Any advise?

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AirgetlamAnswer

Did you read the linked FAQ? It isn’t normally hard at all, there must be some missteps happening. I’d recommend that you call Sonos Support directly to discuss it.

Bruce

Airgetlam

Connect a single Sonos device to your router with an Ethernet cable, wait 5 minutes, then open your controller and change the network data stored on your speakers.

Most of this is covered in the new router - installation instructions FAQ.

Bruce

J

JefftessierAuthor

Contributor I

Thank you Véry Much

Still doesnt work though

Cannot believe its that hard

AirgetlamAnswer

Did you read the linked FAQ? It isn’t normally hard at all, there must be some missteps happening. I’d recommend that you call Sonos Support directly to discuss it.

Bruce

J

JefftessierAuthor

Contributor I

Yes

Thats my next step ;)

Thank you

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