I have just moved into our new house and I cannot connect any of our speakers to the new modem
New connection
Set your new modem to use the same SSID and passphrase as your old modem.
😂 Sonos speakers don’t connect to your Modem...they connect over Wi-Fi generated by your Router; or if using legacy Sonos components via Ethernet wired to your Router.
Could it be that you have an Internet Service Provider (ISP) that has supplied a “box” that houses both the Router and Modem together?
Let us know and maybe we can offer more guidance if you’re having difficulty understanding the suggestions offered by
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.