Contributor I

New connection

3 replies
60 views

I have just moved into our new house and I cannot connect any of our speakers to the new modem

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Stanley_4

Grand Maestro

Set your new modem to use the same SSID and passphrase as your old modem.

Airgetlam

Or, you may want to read the new router - installation instructions FAQ.

Bruce

AjTrek1

😂 Sonos speakers don’t connect to your Modem...they connect over Wi-Fi generated by your Router; or if using legacy Sonos components via Ethernet wired to your Router.

Could it be that you have an Internet Service Provider (ISP) that has supplied a “box” that houses both the Router and Modem together?

Let us know and maybe we can offer more guidance if you’re having difficulty understanding the suggestions offered by @Stanley_4 and @Airgetlam.

Together Everyone Achieves More = T.E.A.M.

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