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3 replies

Stanley_4
Grand Maestro
Feb 20, 2026 11:39 PM UTC

Set your new modem to use the same SSID and passphrase as your old modem. 

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Airgetlam
Feb 20, 2026 11:44 PM UTC

Or, you may want to read the new router - installation instructions FAQ.

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Bruce
AjTrek1
Feb 21, 2026 12:06 AM UTC

😂 Sonos speakers don’t connect to your Modem...they connect over Wi-Fi generated by your Router; or if using legacy Sonos components via Ethernet wired to your Router.

Could it be that you have an Internet Service Provider (ISP) that has supplied a “box” that houses both the Router and Modem together?

Let us know and maybe we can offer more guidance if you’re having difficulty understanding the suggestions offered by ​@Stanley_4 and ​@Airgetlam.

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