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My Sonos One I used for surround sound died (crackling sound) after less than 3 years.   Is this the normal lifespan of a Sonos speaker? 

Not that I’m aware of. I’ve never had one of my 20 plus speakers fail, and many of them are over ten years old. They are, however, computers, and can be sensitive to electrical issues. And any manufactured electronic device can fail, no matter how well it is designed. 


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