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Contributor I
July 30, 2025
Answered

MAC address for a Beam

Hey guys im having an issue locating the mac address. the only code that looks similar that comes up is a serial number [redacted] I have tried going through the app and using chat gpt to locate the MAC address

Moderator edit: Serial number removed

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Alex1989Answer
Contributor I
July 30, 2025

turns out that is the mac address. i apparently have a 2.4ghz wifi problem instead

15 replies

jgatie
July 30, 2025

Comes on a user’s forum to ask for help.   Users offer help.  Proceeds to berate all those trying to help. 

 

So tell me, why would you expect anyone else to chime in?

Alex1989Author
Contributor I
July 30, 2025

​@jgatie wow dude. Are you ok ?

Prodigy I
July 30, 2025

I work for a university with very strict network policies.  The one and only time I was “disciplined” was when I attempted to connect a Play:5 to the university network.  Not only would it not work at all, the IT department called my department head within 10 minutes of the attempt.  A travel router is definitely the way to go to set up your own personal network for speaker control.  

Stanley_4
Grand Maestro
July 30, 2025

​@Stanley_4 thanks for chyming in but man that is not happening. No idea how you came to that conclusion.

I ageee with both statements here.

Few IT departments (if any) would allow a travel router even though it is likely the least bad option. 

Yes, it is apparent you have no understanding of how the Sonos system uses the local network.

106rallye
July 30, 2025

​@Alex1989 Can you please explain what your expectations were when you asked your question? All ​@Stanley_4 a myself have been trying to do is to explain why Sonos does not work on non-consumer networks, which (at least to us) could be a reason you ran in to trouble setting up the Beam.  Why would this not be helpful?