LOST TV AS A SOURCE

11 replies
289 views

Haven’t used my extra Sonos one speaker in a while and now find that I no longer have TV as a source on my app? What gives? This new app really stinks!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Ken_GriffithsAnswer

The app is not showing a home page which is likely the confusion. I’m trying to reinstall, but having trouble as it’s not finding components. Crazy!

I’ve just added a screen-capture from my iPhone to my post above to try to assist you - just click back to goto your Home Page, as shown …and scroll to the ‘Your Sources’ section and ensure your Home Theatre room is at the top of the ‘room selector’. If you’re still struggling, then perhaps see the Sonos App user guide here to see if that might assist you further:

https://www.sonos.com/en-us/guides/sonosapp

Ken_Griffiths

Do you mean in the ‘Your Sources’ area on the Home Page of the App as shown here…

J

JoedirectAuthor

Contributor I

Surprisingly I don’t have any of this on my iPhone app. This is all I show on my phone.

J

JoedirectAuthor

Contributor I

My app on my phone is this

Ken_Griffiths

Yep, I have the exact same App - I’ve just added a few more services. You are not showing the Home Page in your uploaded screenshots either.

J

JoedirectAuthor

Contributor I

The app is not showing a home page which is likely the confusion. I’m trying to reinstall, but having trouble as it’s not finding components. Crazy!

Ken_GriffithsAnswer

The app is not showing a home page which is likely the confusion. I’m trying to reinstall, but having trouble as it’s not finding components. Crazy!

I’ve just added a screen-capture from my iPhone to my post above to try to assist you - just click back to goto your Home Page, as shown …and scroll to the ‘Your Sources’ section and ensure your Home Theatre room is at the top of the ‘room selector’. If you’re still struggling, then perhaps see the Sonos App user guide here to see if that might assist you further:

https://www.sonos.com/en-us/guides/sonosapp

Ken_Griffiths

The app is not showing a home page which is likely the confusion. I’m trying to reinstall, but having trouble as it’s not finding components. Crazy!

No need to reinstall anything here - i would not do that - you just need to step back in the App to get to the Home Page. See the App user guide too.

J

JoedirectAuthor

Contributor I

Ken, my apologies and thanks so much for trying to help. I’ve watched your attachment over and over and am stuck on where you finally get to the home page. I’m not able to click the back arrow to the home page so if I’m missing a step let me know. I get to the account tab and I see where you click back to “home.” Mine does not click back to home. It goes to ”Your System” and there is not an option to click back any further that’s where it ends. I cannot get back to a homepage. If you can shed some light on this great. If not I understand. Thx again!

J

JoedirectAuthor

Contributor I

DISREGARD! I got it! I rebooted everything once again and low behold! Thanks so much!