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Contributor I
December 16, 2024
Answered

line-in on era300

My sonos port is connected by wire to my CD player. My era300 speaker is in a different room. Until recently, I could play cds through the era300. Last week, the sound stopped coming through the speaker, even though the app shows it as playing. I've been on the help line twice. When I try synching the speaker while the cd is playing through port, still no sound comes through. I haven't made any changes. Any ideas why this is happening?

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DGwiltAnswer
Contributor I
December 21, 2024

Thank you to everyone who offered suggestions. This morning I have found the solution. My two devices were evidently connecting to different Wi-Fi sources. I had connected them manually to the same WiFi, but it seems they automatically switch to whichever signal is stronger. Today I removed the second WiFi source as an option, so they are forced to connect to the same one. Hey presto, I now have sound through my era speaker. Thank you once again for all suggestions. 

14 replies

DGwiltAuthor
Contributor I
December 18, 2024

This is my screenshot

Yes, I can play streamed music through the speaker, just not cds

Mr. T
December 18, 2024

Have you checked within the Sonos app for any system updates?

DGwiltAuthor
Contributor I
December 18, 2024

Yes, I'm up to date

DGwiltAuthorAnswer
Contributor I
December 21, 2024

Thank you to everyone who offered suggestions. This morning I have found the solution. My two devices were evidently connecting to different Wi-Fi sources. I had connected them manually to the same WiFi, but it seems they automatically switch to whichever signal is stronger. Today I removed the second WiFi source as an option, so they are forced to connect to the same one. Hey presto, I now have sound through my era speaker. Thank you once again for all suggestions.