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kd nyegaard
Contributor I
August 10, 2024

Is Sonos getting worse??

The Sonos app “upgrade” was truly bad, but I had hoped it would be getting better. The last couple of weeks is had gotten much worse. It keeps skipping songs, it cuts in and out and volume controls are basically non-existent. You can try and change it on the app, but nothing happens for minutes on end, and when it does, it is wrong. 

In summary, the Sonos app is pretty much the much frustrating app I have ever dealt with. If it wasn’t because I have invested north of $30K in Sonos products, I would have permanently deleted the app. 

I saw the letter from the CEO who somehow allowed this to happen. Supposedly it is getting better. It is not what I am seeing. Quite the contrary. I am at a point where I truly HATE Sonos with all my heart! 

 

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    Yodaelekrron
    Lyricist I
    October 6, 2024

    The Sonos app “upgrade” was truly bad, but I had hoped it would be getting better. The last couple of weeks is had gotten much worse. It keeps skipping songs, it cuts in and out and volume controls are basically non-existent. You can try and change it on the app, but nothing happens for minutes on end, and when it does, it is wrong. 

    In summary, the Sonos app is pretty much the much frustrating app I have ever dealt with. If it wasn’t because I have invested north of $30K in Sonos products, I would have permanently deleted the app. 

    I saw the letter from the CEO who somehow allowed this to happen. Supposedly it is getting better. It is not what I am seeing. Quite the contrary. I am at a point where I truly HATE Sonos with all my heart! 

     

    Ok - all of these stories confirm that my problems with this once great product are not unique. 

    I don’t have hours every week and thousands more dollars to hire IT consultants to figure out how to get my Sonos to consistently play music. So frustrating!
     

    I’m going back to wired speakers - who is with me? Any other suggestions?

     

     

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