i cant update my sonos one sl

6 replies
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hi, mi sonos one sl can`t update, I tried all ways to do that, i follow the advice on the sonos web but i cant update them, I need help for that, thanks

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Ken_Griffiths

UPnP error 1101 is a network connection issue to the Sonos update servers - see this link…

https://support.sonos.com/en-us/article/error-1101-when-updating-sonos

D

Daniel EnoaAuthor

Contributor I

UPnP error 1101 is a network connection issue to the Sonos update servers - see this link…

https://support.sonos.com/en-us/article/error-1101-when-updating-sonos

i tried all ofrece that and dont solve the problem

Ken_Griffiths

UPnP error 1101 is a network connection issue to the Sonos update servers - see this link…

https://support.sonos.com/en-us/article/error-1101-when-updating-sonos

i tried all ofrece that and dont solve the problem

And was this with your Sonos devices wired to the local router?

D

Daniel EnoaAuthor

Contributor I

UPnP error 1101 is a network connection issue to the Sonos update servers - see this link…

https://support.sonos.com/en-us/article/error-1101-when-updating-sonos

i tried all ofrece that and dont solve the problem

And was this with your Sonos devices wired to the local router?

sep and wifi too, do the same

D

Daniel EnoaAuthor

Contributor I

Ken_Griffiths

In that case it maybe best to reproduce the issue and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

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