Skip to main content
Contributor I
March 30, 2025
Answered

i cant get my second sonos to play or sync

I haven’t used my Sonos for a few months.  I trued to use today and only one of my speakers are working and n one room.  The other won’t sync—it’s on. Account tells me to sign in and sign out.  Having trouble doing both/either so I can’t get anything done

 

Moderator Edit - Edited thread title.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Airgetlam
AirgetlamAnswer
March 31, 2025

Not sure what ‘ger ky’ means. 

I’d be checking for updates, both on your controller, and in the controller for the speakers.

If that doesn’t work, I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

1 reply

Airgetlam
AirgetlamAnswer
March 31, 2025

Not sure what ‘ger ky’ means. 

I’d be checking for updates, both on your controller, and in the controller for the speakers.

If that doesn’t work, I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce