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i cant get my second sonos to play or sync

  • March 30, 2025
  • 1 reply
  • 26 views

I haven’t used my Sonos for a few months.  I trued to use today and only one of my speakers are working and n one room.  The other won’t sync—it’s on. Account tells me to sign in and sign out.  Having trouble doing both/either so I can’t get anything done

 

Moderator Edit - Edited thread title.

Best answer by Airgetlam

Not sure what ‘ger ky’ means. 

I’d be checking for updates, both on your controller, and in the controller for the speakers.

If that doesn’t work, I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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1 reply

Airgetlam
  • Answer
  • March 31, 2025

Not sure what ‘ger ky’ means. 

I’d be checking for updates, both on your controller, and in the controller for the speakers.

If that doesn’t work, I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.