hello, i have a beam soundbar (2 generation). i bought one era 100 to pair it as sorround. The problem is that when I go into the app under beam and click on !add sorround”, it doesn't find the era 100. the era100, meanwhile, I installed it in the wifi network and in my system but, even having put it in the same room, it is not found by the beam. Listening to a song I can decide which system to listen to it with but I can't get the era 100 to go as sorround. Where am I going wrong? thanks
Best answer by 106rallye
See https://support.sonos.com/en-us/article/add-surround-speakers-to-a-sonos-home-theater
“Your home theater product, and products you want to use as surrounds, must already be added to your Sonos system as separate rooms.”
+18You need two speakers for surround. They need to be the same model too, so another Era 100 is the solution.
I do not know of any manufacturers that only use one surround speaker, so Sonos is not alone in this.
I just bought two, but I was trying to install one first and then I would install the second one. so having two already. how should I do it? many thanks
I just bought two, but I was trying to install one first and then I would install the second one. so having two already. how should I do it? many thanks
Install the second the same way you did the first but do not stereo pair them. Then Add Surrounds and your 100’s should be available.
+18See https://support.sonos.com/en-us/article/add-surround-speakers-to-a-sonos-home-theater
“Your home theater product, and products you want to use as surrounds, must already be added to your Sonos system as separate rooms.”
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.