hello, i have a beam soundbar (2 generation). i bought one era 100 to pair it as sorround. The problem is that when I go into the app under beam and click on !add sorround”, it doesn't find the era 100. the era100, meanwhile, I installed it in the wifi network and in my system but, even having put it in the same room, it is not found by the beam. Listening to a song I can decide which system to listen to it with but I can't get the era 100 to go as sorround. Where am I going wrong? thanks
You need two speakers for surround. They need to be the same model too, so another Era 100 is the solution.
I do not know of any manufacturers that only use one surround speaker, so Sonos is not alone in this.
I just bought two, but I was trying to install one first and then I would install the second one. so having two already. how should I do it? many thanks
I just bought two, but I was trying to install one first and then I would install the second one. so having two already. how should I do it? many thanks
Install the second the same way you did the first but do not stereo pair them. Then Add Surrounds and your 100’s should be available.
See https://support.sonos.com/en-us/article/add-surround-speakers-to-a-sonos-home-theater
“Your home theater product, and products you want to use as surrounds, must already be added to your Sonos system as separate rooms.”
many thanks!! now it’s all perfect! it works!!
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