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Rosied
Contributor I
October 30, 2024
Answered

how to connect play 3 wireless

I have the sonos app downloaded and play 3 set up using ethernet cable(changed wifi network and lost speaker connection)

I want to be able to use it with out a cable but when I plug it out I lose connection 

Tried updating network to add wifi but it's not finding the speaker 

Please advise

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4 replies

John BAnswer
October 30, 2024

Is anything in here of use to you?

https://support.sonos.com/en-us/article/switch-sonos-between-a-wireless-and-wired-setup

 

Airgetlam
Airgetlam
October 30, 2024

If neither of the above posts help, and the PLAY:3 is set up and working while wired, but not wirelessly, there is a small possibility that the WiFi antenna in it has gone bad. The only ‘certain’ way to tell, is to submit a system diagnostic while it is wired and showing up, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
    Ken_Griffiths
    Ken_Griffiths
    October 31, 2024

    I have the sonos app downloaded and play 3 set up using ethernet cable(changed wifi network and lost speaker connection)

    I want to be able to use it with out a cable but when I plug it out I lose connection 

    Tried updating network to add wifi but it's not finding the speaker 

    Please advise

    Trying to keep things easier here - maybe approach this issue from a different angle and change your new router WiFi settings instead to broadcast/use the same SSID/Password credentials as your previous router - your Sonos devices should then auto-connect to the WiFi network and all should again work over WiFi.🤞

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