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Avid Contributor I
November 22, 2023

grouping 5hz and 2.4 hz

Hi all

I’ve had the current set for a while now but recently I’ve experienced more connection issues than ever, despite no changes to my set up.  These are especially bad when grouping pairs of speakers with other ones.

I’m on BT smart Hub 2 and I have to use the BT disks to get wifi around the house.

Although I know these are not recommended , as above, it seems to have got worse recently.

I’ve been digging through my wifi app and can see that some of my products connect using the 5hz band and others on the 2.4hz.

Will that make a difference with the grouping and is it possible to make them all use the same?; I’ve read on here that 2.4 is better at reducing interference.

Many thanks in advance

David

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32 replies

ratty
November 23, 2023

Unfortunately all these ISP-supplied boxes/systems are built down to a price. I run nothing Sonos-wise off my BT Smart Hub 1.

DavidJSAuthor
Avid Contributor I
November 24, 2023

I’ve read a bit on the BT community and someone has suggested using a second BT router (I actually have 2 previous routers; they never asked for them back), turn off the 5hz band on that and then connect Sonos to that network.

They suggested ensuring it used a different IP address to avoid clashes with the existing network.

Any thoughts on that proposed solution and how to I change the IP address of a router?

 

As a second question - I often check the matrix map, and I notice that if changes throughout the day.  Take this morning for example, first thing everything was green and now I have a red flag for the left surround speaker of the playbar - Why would this happen when nothing else is changing in that room?

DavidJSAuthor
Avid Contributor I
November 24, 2023

Don’t if it is related, but I went on my router settings and tried to rename the player and got this message

???

ratty
November 24, 2023

I’ve read a bit on the BT community and someone has suggested using a second BT router (I actually have 2 previous routers; they never asked for them back), turn off the 5hz band on that and then connect Sonos to that network.

They suggested ensuring it used a different IP address to avoid clashes with the existing network.

Any thoughts on that proposed solution and how to I change the IP address of a router?

It depends what you envisage.

You could stack (cascade) a second router behind the main one, so long as you move everything onto the second router’s subnet. This is known as ‘double-NAT’. To do that you’d need to change the second router’s subnet prefix to something different, such as 192.168.2.x. 

If you just want to use the second router as an access point you’d need to disable its DHCP server, change its internal address to, say, 192.168.1.253 (i.e. something other than .254), and wire it via a LAN port. This may help: https://www.cnet.com/home/internet/how-to-turn-an-old-wi-fi-router-into-an-access-point/

 

As a second question - I often check the matrix map, and I notice that if changes throughout the day.  Take this morning for example, first thing everything was green and now I have a red flag for the left surround speaker of the playbar - Why would this happen when nothing else is changing in that room?

The Playbar’s satellites idle on 2.4GHz. That’s just a bit of ambient noise. You can ignore it, since they move to 5GHz when operational.

ratty
November 24, 2023

Don’t if it is related, but I went on my router settings and tried to rename the player and got this message

???

It looks like you tried to reserve a fixed IP that was already in use.

DavidJSAuthor
Avid Contributor I
November 24, 2023

On the first point - the intent was to hard wire the old router to my existing router to effectively create a second SSID.

On the second, thanks - That explains it.

DavidJSAuthor
Avid Contributor I
November 24, 2023

To the IP issue - Nope, just tried to rename it - I used the IP address from the Sonos sytem to identify the player and change it from SONOS ZP to something more meaningful

I managed to rename others

 

As you might have gathered, I’ve not tried to do anything fancy with anything as it is way outside my sphere of knowledge!

 

ratty
November 24, 2023

You can totally ignore the names. They’re not used for anything. 

If it’s a case of remembering which IP goes with which MAC, and which device they represent, I just keep a spreadsheet.

DavidJSAuthor
Avid Contributor I
November 24, 2023

You can totally ignore the names. They’re not used for anything. 

If it’s a case of remembering which IP goes with which MAC, and which device they represent, I just keep a spreadsheet.

Yep, but useful for troubleshooting like when one stereo pair connects to one wifi disk and the other one connects to a different one = rubbish connectivity!

DavidJSAuthor
Avid Contributor I
November 27, 2023

Update:

On Friday evening, I swapped to a wired set up.

Generally the system is better and more responsive, both from the phone and desktop apps.  The two problem rooms (with stereo pairs) have been Ok, even when grouped together.

I have still got a problem when grouping the soundbar (and surround speakers) with other rooms.  On investigation, I have noticed that the 2 surround speakers are connected to the hub.  All other speakers are not showing up (as expected given they are now using the Sonosnet)

Is it normal? and/or due to the way the soundbar and surround speakers connect to each other?