When streaming YouTube all Sonos products randomly go to green and volume goes away and switches back to tv.
testing if disabiling consistent volume setting in YouTube fixes this.
Sonos support please advise.
Answered
GREEN LIGHT - only when using youtube
Best answer by Airgetlam
Sonos Support doesn’t frequent this Community forum, you would need to call them directly to speak with them.
I haven’t read the LED states FAQ recently, but if memory serves, ‘going green’ means that your Sonos devices are connected to your network and/or temporarily muting. Before calling in, I’d probably read the wifi interference FAQ, and also do a network refresh, by unplugging all Sonos devices from power, then rebooting the router. I’d give the router a couple of minutes to come back up before plugging in the Sonos devices.
If that fails to clear the issue, I’d call in.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Sonos Support doesn’t frequent this Community forum, you would need to call them directly to speak with them.
I haven’t read the LED states FAQ recently, but if memory serves, ‘going green’ means that your Sonos devices are connected to your network and/or temporarily muting. Before calling in, I’d probably read the wifi interference FAQ, and also do a network refresh, by unplugging all Sonos devices from power, then rebooting the router. I’d give the router a couple of minutes to come back up before plugging in the Sonos devices.
If that fails to clear the issue, I’d call in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.