I’ve been a loyal Sonos user for years. Two or three years ago, everything worked flawlessly — I could ask Alexa to play music, group rooms instantly, and enjoy a reliable system that just worked.

Now, it feels like a never-ending battle just to get sound playing. Speakers constantly drop or need to be re-paired. Alexa almost never works — I keep getting “station not found” or similar messages — so I always have to open the app manually to start music. Even then, certain speakers show up while others disappear and then reappear minutes later.

I’ve spent hours trying every fix I can find online: rebooting the router, reinstalling the Sonos app, re-pairing speakers, resetting Alexa, rebooting devices, toggling between my regular Wi-Fi and 5G network… nothing provides lasting stability.

It’s incredibly frustrating that a system that once felt bulletproof has become this unreliable. I really hope Sonos acknowledges the ongoing connectivity and app instability issues, because longtime customers like me are running out of patience.