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jizzard1
Contributor I
January 7, 2026
Answered

Firmware Update 92.0.72171 - 06 Jan 2026

Since updating I've noticed a sudden drop in  volume.

First noticed it while listing to Apple music. a short way into a song the volume dropped, I turned it up and it happend again. Didn't think too much of it.

But then it happened while watching TV, so I turned the volume up, then a few seconds later the volume shot back up.

Anyone else noticed this?

Any thoughts?

Hope it's just the update.

Jon Izzard 

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Stanley_4
Stanley_4Answer
Grand Maestro
January 7, 2026

Did you try a "network refresh" after the update, sometimes doing one will restabilize an updated system.

Refresh: Power down ALL Sonos, reboot router and controller, power up the Sonos.

 

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2 replies

Stanley_4
Stanley_4Answer
Grand Maestro
January 7, 2026

Did you try a "network refresh" after the update, sometimes doing one will restabilize an updated system.

Refresh: Power down ALL Sonos, reboot router and controller, power up the Sonos.

 

    jizzard1Author
    Contributor I
    January 7, 2026

    Thank you for the advice, I will give it a try. 

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