Skip to main content

final connection issues

  • May 9, 2024
  • 3 replies
  • 220 views

Hi I have a beam 2 and was looking to add 2 Sonos ones to it but every time I try to add them it can’t finalise the last step called Sonos they changed router settings but can’t help anyone had this issue ? 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

webmink
Forum|alt.badge.img+5
  • Prominent Collaborator I
  • May 9, 2024

I’ve had similar-sounding problems in the past and they were always solved by a call to Sonos, often quite easily. I suggest you do that. https://support.sonos.com/contact


  • Lyricist I
  • May 9, 2024

I redispatched my Sonos in the house this morning and 2 One and One SL can’t finalize the very last step, the linking to my account. I did a hard reset but it changed nothing.

 

While it went fine with two other Ones that I paired to my Beam.

 

Update : the problem solved itself after login ou/login in in the app.


  • Author
  • Contributor I
  • May 9, 2024

Hi yes been on phone to them and they are unable to help further. Tried deleting app reinstalling it nothing has worked