factory reset sonos 1

1 reply
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Hey community

doing a factory reset in Sonos one, it appears on screen to connect for a split second then disappears remaining disconnected.
any thoughts on how to get around this? App is current. All other speakers connected no probs.

Setup
Factory Reset
Sonos One
Unable to add
Adding a product

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buzz

Grand Maestro

Have you wired the unit to the network while attempting setup?

I suspect a hardware issue. It would be best to work with SONOS support.

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