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ipje1968
Contributor I
April 5, 2025

Error code 1108

 

 After receiving the last update, the ERA100 Sonos ARC Ultra, sonos 5 gen and sub gen 3 were not visible in the app, after factory setting recovery. the installation is broken with error code 1108. someone has an idea of how to fix this. 

 

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15 replies

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Stanley_4
Stanley_4
Grand Maestro
May 19, 2025

It is usually best to save the factory reset for a last resort, after calling Sonos support if at all possible.

    HankyHank
    Lyricist I
    May 24, 2025

    This happened to me too.

    At first I noticed I couldn't see one of my one of my Sonos One SL speakers listed in the my Sonos App system settings, but I was still able to connect to it directly through Spotify. 

    I decided to factory reset it after none of the normal actions worked (unplugging restarting router etc...).

    As I was adding the speaker back to my system network I kept getting this 1108 error. (I think I saw a 1066 error at some point as well).

    In the end I had to plug and unplug the speaker directly to the router through Ethernet. (A mixture of wi-fi and Ethernet)

     

    - I started the factory reset using the Wi-Fi connection.

    - And when I got the error message I switched to direct Ethernet connection.

    - When that was done I unplugged the Ethernet and resumed on Wi-Fi until it gave me another error and had to switch back to Ethernet.

     

    I think I had to do this a few times during the process before it was fixed and back in my system and registered.

    Hope this helps anyone else who has this issue.

    Athanassiadis
    Lyricist I
    May 31, 2025

    I have same problems - very frustrating.

    I have 2x One SLs, 1x Sub, 1x Play 5 and one Arc.

    Everything is connected now except the ARC which refuses to join the others [stalls at 1108]. The only way i can get contact with the ARC is to set up a new system - which defeats the purpose since then i hav 1 system with the arc and 1 other system with the other 4…

    Sonos support - please get on this, it’s ridiculous.. 

    Stanley_4
    Stanley_4
    Grand Maestro
    May 31, 2025

    If you want support to prioritize this you need to call them,

    The forum mods can mention posts here but a support call is the way to get it prioritized 

      Athanassiadis
      Lyricist I
      May 31, 2025

      I have same problems - very frustrating.

      I have 2x One SLs, 1x Sub, 1x Play 5 and one Arc.

      Everything is connected now except the ARC which refuses to join the others [stalls at 1108]. The only way i can get contact with the ARC is to set up a new system - which defeats the purpose since then i hav 1 system with the arc and 1 other system with the other 4…

      Sonos support - please get on this, it’s ridiculous.. 

      OK after 4h infuriating hours it finally worked.

      Wifi setup: Google Wifi Mesh with 5x points.
      Sonos setup: 1x ARC, 2x One SL, 1x Sub, 1x Play:5

      Steps:
      1. Disconnected all Mesh points except the primary router.
      2. Factory reset all speakers
      3. Started with connecting ARC
      4. The SLs
      5. The Sub
      6. The Play:5

       

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