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Contributor I
November 16, 2024

Error 1101 Sonos One SL and Sonos Roam Correlated and FIXED

I have spent hours, tried EVERYTHING suggested to fix the 1101, 1000, and 30 error codes when adding a new Sonos One SL speaker to my system. I have tried the solutions repeatedly, and nothing worked …. UNTIL - i went to my router settings; i checked the list of devices on my wi-fi and found the problem - the Sonos Roam that i had added months before was stuck on the list as a ‘paused’ device on a 2.4ghz frequency. I set it up using 5ghz and it worked fine; the problem was when i tried to add a new speaker (One SL) it would not update no matter what i did i could not register it - until i unpaused this old install remnant roam device that i didnt even know was listed on my network (all were unplugged, this was still there). 

When i unpaused the phantom device on my network and tried to register the new device for the millionth time again, it worked! I had powered on just the roam and one sl, all other speakers were unplugged; i had rebooted the network; i had unpaused the non-existant device from my router wi-fi device list; and it worked! 

may the odds be ever in your favor.

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1 reply

Corry P
Sonos Staff
November 18, 2024

Hi ​@alarae17 

Welcome to the Sonos Community!

I am glad to hear that you found a solution - thanks for sharing!

Could you please add what router you have? It may help those who have the same device find your advice. Thanks!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein