ERA 300 clicking noise

6 replies
328 views

hi can anyone else with ERA 300’s confirm if they click (make a static type noise) just before the music starts and a couple of seconds after it is paused? I’ve just purchased a pair and noticed in a quiet room this noise. It sounds like the noise is made when the speaker wakes up and when it sleeps.

Anyone else hearing this?

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UKMediaAnswer

I suggest that you call tech support, as they have more diagnostic tools available to them.

Remember: Sometimes Red Wine helps :)

UKMedia

Not on mine but they are part of a home theatre setup.

Remember: Sometimes Red Wine helps :)

G

GSYuserAuthor

Contributor I

Not on mine but they are part of a home theatre setup.

thanks ive tried as part of home theatre as well and get the same

UKMediaAnswer

I suggest that you call tech support, as they have more diagnostic tools available to them.

Remember: Sometimes Red Wine helps :)

G

GSYuserAuthor

Contributor I

anyone else able to confirm? if you listen close.

G

GSYuserAuthor

Contributor I

So I rang tech support they ran through some diags still didn’t have a clue. Asked for a video of the noise they make. Have now responded to say that the noise is “within product quality expectations”

is there really no one else on here that has 300s that can confirm either way if they make this noise?

C

Ca777

Contributor I

This is my issue also. It’s happening as I watch tv and I don’t have the era activated, but it’s acting as though it is by making cracking noise.

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