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Soleil
Contributor II
December 24, 2024
Answered

era 100 wont pair, show as Optimo1

I just returned a pair of era 100s to costco. I bought them in December 2024 and was unable to pair them. They showed up in the app as Optimo1’s. 
yep. The box said Era 100, and the label on the bottom. The build quality seemed inferior to my Ones. Have no idea why they would only show as “Optimo 1” In the app, other than guessing that they were originally built as Optimo and then re-labeled for sale as Era100? 
Was super disappointed, and, glad the return was so easy. And I'm going to stay very happy with Ones. 
Anyone else experienced this?

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controlav
controlavAnswer
Lead Maestro
December 25, 2024

They still had pre-release firmware on them, somehow. Optimo 1 / 2 were the pre-release names for the Era models.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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3 replies

SoleilAuthor
Contributor II
December 24, 2024

Thanks MoPac. So my thought that they were 3 year old optimo1 speakers readorned might be accurate? Seems they could have at least updated the software…. disappointing at best. 

controlav
controlavAnswer
Lead Maestro
December 25, 2024

They still had pre-release firmware on them, somehow. Optimo 1 / 2 were the pre-release names for the Era models.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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