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Era 100 Tuning

  • November 28, 2023
  • 2 replies
  • 283 views

Every time I try to retune my Era 100 after moving it in the room I get a message “something went wrong. We are unable to custom tune your Era 100. Please try again.”

I try but to no avail.

Any suggestions?

Best answer by Stanley_4

Start with these two.

https://support.sonos.com/en-us/article/error-during-trueplay-tuning

https://support.sonos.com/en-us/article/tune-your-era-100-or-era-300-with-trueplay

 

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2 replies

Stanley_4
  • Lead Maestro
  • Answer
  • November 29, 2023

  • Author
  • Contributor I
  • November 29, 2023

Thank you, it works.