Contributor I

Answered

EE HUB 3 connection to the Sonos One

3 replies
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Does anyone know why I am unable to connect my Sonas One to EE hub3 please? After a factory reboot / refresh/ ethernet connection - my Sonas One isn't seeing the EE Hub 3

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Ken_GriffithsAnswer

Wi-Fi isn’t seen by Sonos one when searching on App

reset and factory reset completed on hub3 still cannot see the Sonos. Plugged in Smart Hub 2 and Sonos is visible and connected straight away

Did you add the new routers SSID/credentials to your speaker? If not, then see this Sonos Support link:

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network

Grand Maestro

Is your hub 3 set to provide a WiFi signal Sonos can hear?

https://support.sonos.com/en-us/article/supported-wifi-modes-and-security-standards-for-sonos-products

Berrington2Author

Contributor I

Wi-Fi isn’t seen by Sonos one when searching on App

reset and factory reset completed on hub3 still cannot see the Sonos. Plugged in Smart Hub 2 and Sonos is visible and connected straight away

Ken_GriffithsAnswer

Wi-Fi isn’t seen by Sonos one when searching on App

reset and factory reset completed on hub3 still cannot see the Sonos. Plugged in Smart Hub 2 and Sonos is visible and connected straight away

Did you add the new routers SSID/credentials to your speaker? If not, then see this Sonos Support link:

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network