Contributor I

Dual Sub4s with Era300 (no soundbar)

19 replies
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So, as I’m waiting for the Arc Ultra to arrive, I stereo paired the Era300s and then added one Sub4.
I then saw I was able to add the second Sub4 to the stereo pair.

From what I read this shouldn’t be possible unless I had an Arc.
And yet here I am, with a stereo pair of Era300s and two subs.
A bug of the app? A new feature not documented?

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Corry P

Sonos Staff

Hi @philosopher

Welcome to the Sonos Community!

Thanks for reporting this - it is somewhat curious. Could you please submit a diagnostic report and let me know here when you have done so (without posting the number, please)? Thanks!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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philosopherAuthor

Contributor I

Hi @philosopher

Welcome to the Sonos Community!

Thanks for reporting this - it is somewhat curious. Could you please submit a diagnostic report and let me know here when you have done so (without posting the number, please)? Thanks!

Done

Corry P

Sonos Staff

Thanks, @philosopher!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry P

Sonos Staff

Aside from the Dual Sub “happening” (I can’t really call it an issue, can I?), please be aware, @philosopher, that your Move 2 speaker needs an update - you may experience issues with the mismatch in versions between your speakers. Especially when trying to group the rooms together for multi-room playback.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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philosopherAuthor

Contributor I

Aside from the Dual Sub “happening” (I can’t really call it an issue, can I?), please be aware, @philosopher, that your Move 2 speaker needs an update - you may experience issues with the mismatch in versions between your speakers. Especially when trying to group the rooms together for multi-room playback.

I hope this helps.

If it's not an issue then it's a feature right??

Airgetlam

He might not have enough information to say, yet ;)

Bruce

Stanley_4

Grand Maestro

If it's not an issue then it's a feature right??

Depends on if someone gets taken to the woodshed for a whipping or not.

Oopsie by someone too high in the food-chain it is a feature, not that high and it is a problem.

See also: It is good to be King. :-)

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philosopherAuthor

Contributor I

Dual subs (2xsub4 or sub3+sub4) has been confirmed to work with era300, era100, fives
I think it’s time for an announcement

AjTrek1

Dual subs (2xsub4 or sub3+sub4) has been confirmed to work with era300, era100, fives
I think it’s time for an announcement

Whoa there Cowboy 😂

My system consists of dedicated stereo pairs of Era 300’s, Era 100’s and Five’s; all with subs. I have also deleted and reinstalled the App for good measure. My system specs are:

Hardware Version: 17.7 (Build 92.0-72090)
Controller: 80.35.8

Considering the above I still do not have the option to add a second sub. The only reason I can think of as to why the option is not available is that my system realizes that none of my stereo pairs mentioned have a Sub 4. Therefore, the option to add a second sub is not offered. That means there’s some serious AI integration (smarts) happening beyond the sophistication I believed Sonos to have.

All said this is a can of worms that Sonos is going to have to sort through very carefully before making any type of announcement. I just hope they figure it out sooner than later. 🤞

Together Everyone Achieves More = T.E.A.M.

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