Skip to main content

I have two Sonos five in one room. 1 got disconnected from my system due to lost electricity. 
 

now it’s only flashing with an white sign and is not reachable in any way. Connected a wire to the router but it hasn’t helped out. Tried to reset it through holding th button on the back while plugging the cable but without response. What should I do???

I would suggest contacting Sonos support, the speaker may have an internal failure.

For next time / others, it is almost always good to contact support before a factory reset as that can make things worse.

Terms & ConditionsCookie settings