difficulty getting sound out of the SL

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We have the beam which we use for TV volume and on the other side of the room we have one SL. Since the app was updated, I have had a lot of trouble getting sound out of the one SL. I mess around on the app for about 15 minutes and finally I do something that gets sound out of it but I have no idea what that is. I wish that I could find what all the settings should be. I can provide more information if needed. Thanks to anyone that can answer or help me.

The image above is what I see. No matter where I move the volume on the one SL no volume comes out of it.

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