crap sonos app bricking the beam, dont buy

The Sonos app continues to drop out during tv playback. It is extremely frustrating and makes what used to be a great product, totally crap and frustrating to use. Sonos support does not provide solutions just what should like AI garbage.  

I have found that turning the tv off and on with the video paused seems to re-establish playback to the Sonos beam, but this is crap and frustrating w then compared to a product that used to work seamlessly.