Skip to main content
Answered

Constant white noise in a speaker

  • September 19, 2025
  • 1 reply
  • 55 views

One of my speaker, a Play:1, is waving a constant white noise when activated. It’s silent when not used but if I launch some music, it plays the music with the white noise on top of it. 

Is there anything I can do to fix this ? 

The speaker is a Play:1 used in a pair. The white noise stays when un-paired and whatever service is being played to it. The other Play:1 works fine. 

Best answer by Stanley_4

Play something to get the noise, submit a diagnostic and call Sonos support, likely it will need replaced. Support may be able to offer you some consideration if you need to replace it.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Stanley_4
  • Grand Maestro
  • Answer
  • September 19, 2025

Play something to get the noise, submit a diagnostic and call Sonos support, likely it will need replaced. Support may be able to offer you some consideration if you need to replace it.