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Answered

Constant white noise in a speaker

  • September 19, 2025
  • 1 reply
  • 23 views

One of my speaker, a Play:1, is waving a constant white noise when activated. It’s silent when not used but if I launch some music, it plays the music with the white noise on top of it. 

Is there anything I can do to fix this ? 

The speaker is a Play:1 used in a pair. The white noise stays when un-paired and whatever service is being played to it. The other Play:1 works fine. 

Best answer by Stanley_4

Play something to get the noise, submit a diagnostic and call Sonos support, likely it will need replaced. Support may be able to offer you some consideration if you need to replace it.

1 reply

Stanley_4
  • Lead Maestro
  • 12395 replies
  • Answer
  • September 19, 2025

Play something to get the noise, submit a diagnostic and call Sonos support, likely it will need replaced. Support may be able to offer you some consideration if you need to replace it.