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Contributor I
Jan 4, 2026 9:40 PM UTC

connectivity issues

I have a SONOS 1SL, that has been working fine for 3 years. Now it is not.  After spending hours on the phone with tech support, they said it is my modem, but they could not tell me what modem to purchase.  They could only give me a few names of what NOT to buy.

 

Not very helpful.  Any suggestions?  I am with Bell for internet

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13 replies

Contributor I
Jan 5, 2026 3:35 PM UTC

It is and has always been enabled.. just double checked.. thank you 

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Senior Virtuoso
Jan 5, 2026 3:39 PM UTC

It is and has always been enabled.. just double checked.. thank you 

That’s good. Have you also checked the wifi details to be sure they match your wifi name/password? 

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Contributor I
Jan 5, 2026 3:41 PM UTC

AJTrek1..I have a Sagecom Fast 5566 combined router/modem.

Is that the question that you wanted answered?

 

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