Sonia one has been working for 2 years. Suddenly last week it stopped working. Tried many times to reconnect to the network but it does not work. So frustrating. Tried factory reset and that did not help.
what should I do?
Answered
connection to network
Best answer by Stanley_4
Too late but: Don't factory reset, that usually makes things worse.
Since the factory reset wiped your configuration, settings, services, Playlist and more all you can do now is a full new install.
Power down ALL Sonos, reboot router and controller.
Do a factory reset on ONE Sonos, go through the full installation process, just like when you first got the speakers.
Once the first is up and running factory reset a second and add it (using the App's Add function) to the first speaker.
One at a time, do the rest.
Readd your services, recreate your playlists.
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Too late but: Don't factory reset, that usually makes things worse.
Since the factory reset wiped your configuration, settings, services, Playlist and more all you can do now is a full new install.
Power down ALL Sonos, reboot router and controller.
Do a factory reset on ONE Sonos, go through the full installation process, just like when you first got the speakers.
Once the first is up and running factory reset a second and add it (using the App's Add function) to the first speaker.
One at a time, do the rest.
Readd your services, recreate your playlists.
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