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Answered

Connection issue

  • September 21, 2025
  • 3 replies
  • 44 views

  • Contributor I
  • 1 reply

I can only connect our classic Hub via Ethernet cable + Play:3 speakers / or my Playbar via cable to Router – yet not both in the S2 app. Any suggestions how to fix this?

Best answer by Airgetlam

Oh, you may need to review the Sonos Network Requirements FAQ to make sure your router is set up properly for Sonos to receive the signal it emits. 

3 replies

Airgetlam
  • 44820 replies
  • September 21, 2025

Which ‘classic hub’? 

Honestly, I’d probably remove either the BRIDGE or the BOOST, and hang your system directly off the WiFi, or simply wire one of the speakers to the router to create the SonosNet signal, if you must. Those ‘hubs’, particularly the BRIDGE are known to fail, causing all sorts of challenging issues to follow. 

See the wireless and wired systems FAQ and the wired and wireless modes FAQ


Airgetlam
  • 44820 replies
  • Answer
  • September 21, 2025

Oh, you may need to review the Sonos Network Requirements FAQ to make sure your router is set up properly for Sonos to receive the signal it emits. 


  • Author
  • Contributor I
  • 1 reply
  • September 27, 2025

Thanks Bruce!