My sonos isn't working and it says not connected to the WiFi. But It is. I've had nearly 4 hours on the phone with 4 different sonos advisers and no joy. Anyone got any ideas please
connection errors
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+24If on iOS make sure the app has “local network” permission and that you do not have a VPN. If not on iOS, tell us what platform you are on.
Did this use to work, or are you a new customer with no prior Sonos setup?
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
hello, what sonos speaker are you using?what device are you using? (computer or phone)check if your wi-fi is in the 2.4 Ghz standard, some sound speakers are not compatible with 5 Ghz.Cordially
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