Contributor I

connection

Forum|Forum|2 years ago
May 11, 2024
2 replies
38 views

HELP?! i’m getting zero help from sonos support and on hold for hours when i call.
suddenly after the new app, i can’t use my system at all. i’ve unplugged all speakers, rebooted router --multiple times. all the tips i’ve read in posts, etc. nothing is working. i’m really sad and frustrated.
what do you suggest? thank you!

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N

nik9669a

Senior Virtuoso

Is the app seeing your rooms/speakers? Do you get any error messages? What’s showing in “About my system”?

C

cjames11abcAuthor

Contributor I

the app is not finding my speakers. it finds my wifi but no longer finds my speakers. when i click “add” speakers it logs me out and logs me in...and i can’t seem to add them again??

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