connecting to sonos play 3

2 replies
128 views

Sonos app says can't find product repeatedly. Doesn't offer any solution

Sonos App
Missing Speaker/Room(s)
Sonos Play:3

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Rhonny

Prodigy III

Turn the Play 3 and the router off at the wall, and close the Sonos app.

Turn on the router and let it fully connect.

Turn on the Play 3 and let it fully connect (white light).

Re-open the Sonos app.

See if that helps at all.

MikwtAuthor

Contributor I

Thanks for reply. The above works initially (sometimes) but if I then try to change what I'm listening to i just get "something went wrong" flagged up without any suggestion of what I might do about it.

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