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Answered

connecting sub to system

  • December 28, 2024
  • 1 reply
  • 120 views

I go through the app and the setup works but when I open my system it keeps giving me an error that the sub is not connected. I’ve tried the hard reset and everything and no dice. 

Best answer by Pools-3015

You didn't post which error code pops up when you have this issue. Here is where you can find Sonos error codes and solutions:

https://support.sonos.com/en-us/topic/update-issues

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1 reply

Pools-3015
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  • Prodigy I
  • Answer
  • December 28, 2024

You didn't post which error code pops up when you have this issue. Here is where you can find Sonos error codes and solutions:

https://support.sonos.com/en-us/topic/update-issues