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okeytrice
Contributor I
December 28, 2024
Answered

connecting sub to system

I go through the app and the setup works but when I open my system it keeps giving me an error that the sub is not connected. I’ve tried the hard reset and everything and no dice. 

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Pools-3015
Pools-3015Answer
Prodigy I
December 28, 2024

You didn't post which error code pops up when you have this issue. Here is where you can find Sonos error codes and solutions:

https://support.sonos.com/en-us/topic/update-issues

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Pools-3015
Pools-3015Answer
Prodigy I
December 28, 2024

You didn't post which error code pops up when you have this issue. Here is where you can find Sonos error codes and solutions:

https://support.sonos.com/en-us/topic/update-issues

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