I have replaced my standard Sky broadband router with an ASUS RT-AX58U and everything works fine apart from the Sonos Play1 and Play3 which will not connect. When I plug the Sky router back in and run the Sonos setup everything works again.
Is there a compatibility issue between Sonos and the ASUS router or are there particular steps I should be taking?
Answered
Connecting Sonos Play 1 and Play 3 to ASUS RT-AX58U Router
Best answer by John B
Have you entered the new router’s details into Sonos? You would have to temporarily wire one Play:1 or Play:3 to do this.
But what I suggest you try first is to:
(i) Make a note of the current SSID and password on the Asus
(ii) Amend them to be as on your Sky router
(iii) See if Play:1s and Play:3s now connect. You may have to power cycle the router and speakers.
Please poat back with outcome.
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Have you entered the new router’s details into Sonos? You would have to temporarily wire one Play:1 or Play:3 to do this.
But what I suggest you try first is to:
(i) Make a note of the current SSID and password on the Asus
(ii) Amend them to be as on your Sky router
(iii) See if Play:1s and Play:3s now connect. You may have to power cycle the router and speakers.
Please poat back with outcome.
Note the ASUS compatibility FAQ here, as well.
https://support.sonos.com/en-us/article/asus-rt-and-ax-series-compatibility
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