Contributor I

connecting products to Sky router

6 replies
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I can't connect any Sonos gen 1 products to my new sky 5g hub … even though it says it's split into 5g and 2.4g

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nik9669a

Senior Virtuoso

I can't connect any Sonos gen 1 products to my new sky 5g hub … even though it says it's split into 5g and 2.4g

Why not?

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nik9669a

Senior Virtuoso

I can't connect any Sonos gen 1 products to my new sky 5g hub … even though it says it's split into 5g and 2.4g

Have you followed this guide:

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

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PeterbastockAuthor

Contributor I

I don't know that's why I'm here

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nik9669a

Senior Virtuoso

I don't know that's why I'm here

What have you tried?

AjTrek1

Try giving removing the Boost and/or giving the 5Ghz and 2.4Ghz bands the same SSID.

Together Everyone Achieves More = T.E.A.M.

controlav

Lead Maestro

Sky devices are generally junk, can you add a decent router to your network?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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