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Question

connecting my sonos arc

  • May 21, 2024
  • 1 reply
  • 22 views

I can’t get my Sonos arc to connect and work anymore. It was set up before the app upgrade, now it won’t find the product when I search it to set it up, even though it’s powered on and connected to wifi. I have 2 other speakers that are fine again with no issues… please help!! 

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1 reply

Gabriel Z
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  • Sonos Staff
  • May 31, 2024

Hey @Burger100, welcome to the Sonos Community!

 

Sorry to hear about the problems with your Ray and apologies for the late reply here, but I see in our system you were able to solve the problem by contacting our support team.

Hope you continue to enjoy your TV sound on Sonos!