Hello, I am writing from Korea to inquire about the current situation.
I purchased the IKEA SYMFONISK series but am unable to connect it using any method. I have tried using the audio PIN, the PIN on the back, and even connecting via an Ethernet cable, but nothing works.
Suspecting an issue with the speakers themselves, I attempted to connect three different SYMFONISK speakers, but none worked. I also considered that the issue might be with the switches, so I tried two different Korean switches(iptime, netis), but they too failed to connect.
Thinking it might be an issue with my mobile devices, I tried connecting with two Android phones, two iPhones, and an iPad, but none were successful.
It seems to be an app issue; the older version of the app doesn’t even allow connection without an update. I’ve heard news about a new app update, but it seems the problem occurred after updating the app. Are there others experiencing similar issues with various devices not connecting? Additionally, is there any known solution?